Tracking information

Domestic

We use 2 major delivery companies for Domestic shipping.

A tracking number and link will be provided in your consignment e-mail.

NZ POST & Courierpost

If your tracking number has 24-digits including Regional Alphabet codes, your order is sent through NZ POST. You can track your order below link with the provided tracking number:

https://www.nzpost.co.nz/tools/tracking

NZ Couriers

If your tracking number has 10 to 11-digits including 'AQX', your order is sent through NZ Courier. You can track your order below link with the provided tracking number and Company account number:

https://www.nzcouriers.co.nz/track_and_trace

Please follow the instruction for NZ Courier tracking service:

1) Choose 'Customer printed label'

2) Enter Company account number: 3008669

3) Enter your tracking number

Internationals

Shipping to South Korea

You can track your order once your parcel is passed to South Korea Post.

Please track your parcel in the below link:

https://service.epost.go.kr/iservice

Shipping to China

You can track your order in the below link with the provided track number :

http://www.ftd.nz/

Shipping to Hong Kong

You can track your order in the below link with the provided track number :

https://www.sf-express.com

Worldwide Shipping

365Health use NZ POST for international shipping. If you choose 'International courier', your parcel will be sending with track&trace service. You can track your order in the below link with the provided tracking number:

https://www.nzpost.co.nz/tools/tracking

If you choose Air parcel or Air Sachet service, your parcel will be dispatched with an untracked option. Due to the COVID-19 Pandemic and high demand for air freight, These services expect major delays to delivery. Please find a delivery page for details.